NASHVILLE — February 2019 — KYZEN, the global leader in innovative environmentally friendly cleaning chemistries, announced today that it has been honored with the 2019 Circuits Assembly Service Excellence Award (SEA) in the category of Cleaning/Processing for its outstanding customer ratings, as judged by its own customers. This marks KYZEN’s 12th Service Excellence Award.
Circuits Assembly Editor-in-Chief, Mike Buetow presented the award to KYZEN’s Global Marketing Manager, Sherry Stepp during a ceremony on Tuesday, Jan. 29, 2019 at the San Diego Convention Center during the IPC APEX EXPO.
“This award is a testament to the core values exhibited at KYZEN by each and every employee, commented Sherry Stepp, KYZEN’s Global Marketing Manager. “We are honored that our customers have once again chosen to recognize our exceptional customer service. We focus on customer satisfaction from the moment we receive the order, to the production of the product, shipping, technical support and our expert sales team.”
Sponsored by Circuits Assembly, the Service Excellence Awards for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 27th year, functions as a way for participants to see how they compare to peers in customer satisfaction. It is awarded based on responses from the actual customers.
KYZEN is a worldwide leading supplier of precision cleaning chemistries to the electronics, metal finishing, medical, semiconductor, and optical industries. The company connects leading science with care to create the most effective cleaning solutions for each customer’s unique manufacturing process or problem. For more information about KYZEN, or to ask specific technical cleaning questions, visit www.kyzen.com.
KYZEN is a global leader in providing environmentally responsible, RoHS compliant precision cleaning chemistries for industries ranging from electronics and advanced packaging to metal finishing and aerospace applications. Since its founding in 1990, KYZEN’s innovative cleaning technologies, scientific expertise and customer support have been repeatedly recognized with the industry’s most prestigious awards. For more information, visit www.kyzen.com.