NASHVILLE — November 2022 — KYZEN, the global leader in innovative environmentally friendly cleaning chemistries, has been honored with a 2022 CIRCUITS ASSEMBLY Service Excellence Award (SEA) in the category of Cleaning/Processing. The award was announced during a Wednesday, Nov. 2, 2022 ceremony held in conjunction with SMTA International.
This is KYZEN’s 15th Service Excellence Award for outstanding customer ratings. Mike Buetow, President, PCEA, presented the award to Sherry Stepp, Global Marketing Manager, on behalf of KYZEN. Customers are surveyed to determine the company’s level of customer satisfaction in various categories, including dependability/timely delivery; ease of use; manufacturing quality; responsiveness to requests and changes; technology; and value for the price
“We at KYZEN invest in long-term relationships, says Sherry Stepp, global marketing manager at KYZEN. “Whether it is our customers, employees or industry partners, we strive to always do the right thing and go above and beyond. This award is one of the most prestigious in our industry because it is ultimately from our customers – it is truly an honor to receive this award and we cannot wait to continuously improve for years to come.”
Sponsored by CIRCUITS ASSEMBLY, the Service Excellence Awards for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 30th year, functions as a way for participants to see how they compare to peers in customer satisfaction. It is awarded based on responses from the actual customers.
KYZEN is a global leader in providing environmentally responsible, RoHS compliant precision cleaning chemistries for industries ranging from electronics and advanced packaging to metal finishing and aerospace applications. Since its founding in 1990, KYZEN’s innovative cleaning technologies, scientific expertise and customer support have been repeatedly recognized with the industry’s most prestigious awards. For more information, visit www.kyzen.com.